elaichix

ELAICHIX / SUPPORT

A little help,
when you need it.

For questions about AirWords, feedback or privacy requests, contact Elaichix.

support@elaichix.com ↗

Tell us what happened

Include your app version, phone model and a short description of the problem. Please do not send passwords, payment details, children’s names, camera footage or hand recordings.

Quick answers

Is AirWords available on Google Play?

AirWords is currently in testing, with its closed-test release submitted for Google Play review. It is not yet publicly available. We will add the official store link when it launches.

Do I have to use the camera?

No. Touch controls remain available. Camera access is only needed for optional hand controls, and can be revoked in Android’s app permission settings.

How do I delete my progress?

On Android, open Settings → Apps → AirWords → Storage → Clear storage. This permanently removes local players, progress and settings. Exported copies must be deleted separately wherever you saved or shared them.

Can you restore my progress?

Elaichix does not receive a cloud copy of your Android progress. Keep any backup exports safe; we cannot retrieve progress deleted from your device.

Privacy questions

See the AirWords privacy policy for details about saved progress, camera controls, optional diagnostics and deletion.